Case Study: PPS reduces IT costs and improves user experience with SysTrack from Lakeside Software

PPS saves over $400,000 in overprovisioned licensing and continues to reap the benefits of digital experience monitoring solution, SysTrack

PPS, a South African insurance and financial services company, was facing challenges with making informed IT procurement decisions and right-sizing their software investments. They lacked visibility into their environment, which led to overprovisioning licenses and difficulties in managing their Windows 10 migration. This situation impacted employee productivity and created unnecessary costs, prompting them to seek a solution from Lakeside Software.

Lakeside Software implemented its digital experience monitoring solution, SysTrack, to address these issues. As a result, PPS gained the visibility needed to optimize their environment. They identified substantial savings by right-sizing their productivity suite licensing, resulting in a $400,000 cost reduction and an ROI of over 100% within the first year. Furthermore, SysTrack enabled a smoother Windows 10 migration, improved server monitoring, and helped resolve chronic application issues, leading to a significantly improved end-user experience.

PPS

Teddy Thembe

Senior Manager