Case Study: Istanbul Aydin University improves end-user computing visibility with Lakeside Software SysTrack

Lakeside enables Istanbul Aydin University to maintain its prominence as the most advanced technical institution in Turkey

Istanbul Aydin University, a large international university in Turkey with over 39,000 students, faced challenges in monitoring and ensuring the performance of its vast virtualized IT environment. Their IT team, led by Director Birol Celik, needed to proactively troubleshoot issues across their datacenter, network, cloud, and endpoints to maintain optimal user experience for students and faculty. They also required better visibility into concurrent application and desktop usage to manage licensing costs effectively.

Lakeside Software implemented its Digital Experience Cloud, powered by SysTrack, to provide a single platform for monitoring, troubleshooting, and resolving IT issues. The solution gave the university empirical data to pinpoint problems in their hybrid cloud, significantly reducing problem identification time. For Lakeside Software, the product delivered an instant return on investment by enabling precise budgeting for concurrent licenses and providing the data-driven evidence needed for future IT procurement decisions.

Istanbul Aydin University

Birol Celik

IT Director