Case Study: Kelsey-Seybold Clinic improves desktop transformation and end-user experience with Lakeside Software's Digital Experience Cloud

Kelsey-Seybold - Customer Case Study

Kelsey-Seybold Clinic, a major healthcare provider in the Greater Houston area, faced the challenge of ensuring its end-user computing technology did not impede doctor-patient interactions. The IT team needed to assess user experience, manage its hardware and software inventory, and validate performance for a large-scale desktop transformation project. To address this, they turned to Lakeside Software and its Digital Experience Cloud, powered by SysTrack.

Lakeside Software's solution provided the deep visibility and analytics needed to successfully model and deploy a new virtual desktop infrastructure. The platform became integral to Kelsey-Seybold's operations, enabling them to validate vendor performance promises, optimize software licensing, and proactively resolve issues, which increased doctor productivity and reduced operational costs. The clinic now considers SysTrack to be a fundamental part of its infrastructure DNA.

Kelsey-Seybold Clinic

Martin Littmann

Chief Technical Officer