Case Study: Dudley Metropolitan Borough Council ensures essential service delivery with Lakeside Software SysTrack

Dudley Metropolitan Borough Council uses SysTrack to ensure essential service delivery to 300,000 residents

Dudley Metropolitan Borough Council, a local government authority in the UK’s West Midlands serving 300,000 residents, needed a better way to manage the growth of its Citrix server farm while maintaining reliable performance for essential services. The council worked with Lakeside Software and used SysTrack for performance management, server monitoring, and application tuning to address the challenge.

With Lakeside Software’s SysTrack in place, Dudley Metropolitan Borough Council was able to monitor, tune, and measure server and application performance more effectively, helping ensure consistent service delivery to borough customers. The solution supported the council as it scaled its Citrix environment and improved the performance needed to keep critical public services running smoothly.

Dudley Metropolitan Borough Council

Matthew Ridley

Senior Technical Officer