Case Study: WaterNSW improves user experience and water information access with Ladoo

WaterNSW streamlines 29 dam pages with Ladoo

WaterNSW, a government corporation managing New South Wales' river systems and bulk water supply, needed to update its website to better serve its diverse users and act as a vital communication channel, especially during weather events. They partnered with the vendor Ladoo to redesign the site's information architecture, design, and overall user experience.

Ladoo implemented a solution featuring a re-vamped information architecture with clear sections for broad dam information and customer service needs. The solution included integrating live water data from back-end systems and using a modular design for content flexibility. The new Ladoo-developed website provides a streamlined, user-friendly experience for all water users of New South Wales.

WaterNSW