Case Study: Global Chemicals Company achieves high-quality, timely lab results with LabWare LIMS and ELN

Global Chemicals Company Delivers High-Quality Results with LabWare

Global Chemicals Company, a Global 500 chemicals firm, faced challenges with lab efficiency and productivity, instrument integration and consolidated reporting, and timely report delivery. To address these issues they deployed LabWare’s integrated LIMS and ELN solution (including LabWare 7 LIMS, in use for 15+ years) to standardize workflows and connect key instruments and third‑party systems.

LabWare implemented its Enterprise Laboratory Platform to enable two corporate service labs to deliver higher‑quality results and timely reports, improve efficiency, and consolidate instrument data (with partial interfaces to balances, CDS, ELN, and SDMS). The customer reports a positive ROI and strong satisfaction—“highly satisfied” with product functionality and “extremely satisfied” with professional services and technical support—citing LabWare’s reputation, responsiveness, support, and consultants as drivers of measurable operational improvement.