Case Study: Global 500 Industrial Manufacturing Company achieves improved sample management, chain of custody, and faster turnaround with LabWare

Global 500 Industrial Manufacturing Company - Customer Case Study

Global 500 Industrial Manufacturing Company, a Fortune Global 500 industrial manufacturer, faced challenges with lab efficiency and productivity, plus instrument integration and consolidated reporting in its petrochemical laboratories. The company has used LabWare (LabWare LIMS and ELN Solutions / LabWare’s Enterprise Laboratory Platform) for 10–14 years, interfacing the system with other data acquisition systems, CRM and ERP applications.

LabWare delivered its integrated LIMS and ELN platform with industry-focused templates, global support and professional services, addressing sample management and instrument integration needs. As a result, the company reported improved sample management, stronger chain of custody and faster turnaround times, rating LabWare extremely satisfied for product functionality, templates and services and highly satisfied for technical support and training.