Case Study: Energy & Utilities Company (Latin America) achieves improved lab efficiency and centralized data with LabWare LIMS & ELN

Energy & Utilities Company - Customer Case Study

Energy & Utilities Company, a medium‑enterprise energy and utilities firm in Latin America, faced paper‑based workflows, decentralized information and the need to boost lab efficiency and productivity. To address these challenges they adopted LabWare’s LIMS and ELN (LabWare LIMS v6), using the platform for 1–4 years to centralize data and streamline laboratory processes.

LabWare implemented its Enterprise Laboratory Platform (LIMS + ELN), fully interfacing with their CDS and partially with ERP, which reduced paper usage, centralized information and improved lab productivity—delivering a positive ROI. The customer reports high satisfaction with LabWare’s product functionality, professional services and technical support, and cited LabWare’s global/local presence, reputation and responsiveness as key reasons for selection.