Case Study: a leading informatics solution provider scales customer engineering with Semaphore Solutions

How Semaphore empowered a leading Informatics Provider with Scientific Software Development

Semaphore Solutions helped a leading informatics solution provider scale its customer engineering team to support growing demand for customized biotechnology informatics implementations. The customer needed to deliver complex, tailored solutions for enterprise clients quickly, but internal hiring was too slow to keep up with the pace and specialized skill requirements.

Semaphore Solutions provided a dedicated, full-time contingent team of scientific software developers, field application scientists, and architects who embedded directly with the customer’s engineering organization. The team helped deliver custom platform enhancements, new APIs and microservices, and customer-specific solutions, enabling faster project delivery, stronger customer satisfaction, and continued contract renewals for a third time.