Case Study: Columbia University achieves better LabArchives adoption and research workflows with LabArchives

Columbia University - Customer Case Study

Columbia University had an enterprise license for LabArchives, a cloud-based platform, ensuring campus-wide access. However, the initial challenge was achieving widespread adoption and moving researchers away from inadequate documentation tools like Evernote, which lacked version control and multi-device access, creating workflow frustrations.

The solution involved a collaborative, ongoing implementation protocol from LabArchives, including on-site forums, training sessions, and workshops to educate new users and support advanced ones. This hands-on approach facilitated a smooth transition, gathered valuable user feedback for product development, and successfully drove platform adoption across the university, making the enterprise investment worthwhile.

Columbia University

Halayn Hescock

Senior Director of Research Services