Case Study: HEINEKEN cuts training time by 50% with SwipeGuide powered by L2L

Heineken slashes training time by 50% with L2L

Heineken, a global beverage manufacturer, faced challenges with inefficient training, inconsistent processes across its vast network of breweries, and difficulty retaining and accessing operational knowledge. To address this, they partnered with vendor L2L to implement its SwipeGuide solution for creating digital work instructions.

The solution from L2L provided Heineken's frontline teams with immediate, mobile access to standardized digital instructions and best practices. This resulted in a 50% reduction in training and onboarding time, a 67% reduction in batch recalls, and monthly savings of $5M on asset care costs. The implementation also significantly improved knowledge sharing and first-time-right performance across 138 breweries.

Heineken