Case Study: The Field Museum of Natural History achieves streamlined, reliable museum-wide email communication with L-Soft LISTSERV

The Field Museum of Natural History - Customer Case Study

The Field Museum of Natural History in Chicago sought a more reliable, easy-to-manage way to improve public outreach and internal communication after finding their open‑source Majordomo server too costly and limited. They selected L-Soft’s LISTSERV to provide a professional email-list solution that could handle HTML messages, attachments, and moderated lists with minimal operational overhead.

L-Soft’s LISTSERV was installed on the museum’s servers, enabling multiple moderators, automated distribution, and simple management so IT’s support role is minimal. The Field Museum now sends moderated system-wide messages to about 1,050 addresses 10–15 times per week (sometimes up to seven times a day) and operates four additional lists of 100–275 recipients sending 1–8 messages per month, significantly reducing overhead and reliably automating museum communications.

The Field Museum of Natural History

Neil Young

Manager of Application and Enterprise Services