Case Study: Special Olympics Maryland, Prince George's County achieves streamlined team communication with L-Soft

Prince George's County - Customer Case Study

Prince George's County’s Special Olympics Maryland program (SOMD‑PG) needed to boost communication so team‑specific training and competition information reached athletes and families quickly and without duplicate messages across teams and staff. To address this, the organization adopted L-Soft’s ListPlex — LISTSERVe in the Cloud — email list hosting service.

L-Soft implemented a master SOMD‑PG list with sublists for each team using hosted LISTSERV, allowing coaches to send one message to a team or a single announcement to all teams without burdening subscribers with duplicates. The change made notifications (including last‑minute practice cancellations) more reliable, removed the need for coaches to maintain address lists, enabled participants to update their own contact info, and ensured “no subscriber receives more than one copy” — benefits SOMD‑PG attributes directly to L-Soft’s solution.

Prince George's County

Karen Reznek

IT Support