Case Study: Lactnet achieves global breastfeeding support and expert collaboration with L-Soft's LISTSERV EASE hosted email solution

Lactnet - Customer Case Study

Lactnet is a global LISTSERV email community of breastfeeding supporters — lactation consultants, nurses, doctors, midwives, public‑health advocates and others — that has operated for 11 years with about 3,500 subscribers in 38 countries. Faced with practitioner isolation, limited local resources, and the need for rapid, expert exchange on difficult clinical and ethical issues, Lactnet relies on L-Soft’s EASE hosted email list solution powered by LISTSERV® to connect members and make information widely accessible.

Using L-Soft’s EASE/LISTSERV platform, Lactnet runs daily postings, digests and public archives that enable real‑time problem solving, peer networking and archival access; L-Soft’s hosted service “runs itself,” according to a list co‑facilitator. The result is measurable reach and impact — ~3,500 subscribers across 38 countries, award recognition (LISTSERV Choice Awards Grand Prize Winner), and concrete outcomes such as international support after 9/11 and timely specialist referrals that helped preserve breastfeeding in life‑threatening cases — enabled by L-Soft’s solution.