Case Study: Leading E-Waste Recycling Company achieves fast, cost-efficient 4-year kiosk analytics with Kyvos Insights

E-waste Recycler Transforms Operations by Analyzing 4 Years of Kiosk Data

Leading E-Waste Recycling Company operates thousands of automated kiosks across the US and Europe to make it easy for users to sell devices, and wanted to analyze four years of kiosk transaction data to improve kiosk placement, reduce wait times, and tailor quotes. Their Snowflake/AWS/Tableau stack faced severe performance degradation on multi-year queries, lacked a semantic layer for consistent KPIs, had unpredictable Snowflake costs, and struggled with multi-level hierarchies and one-to-many joins—so they engaged Kyvos Insights to provide a cloud-native Smart OLAP™ / Smart semantic layer™ solution.

Kyvos Insights built an OLAP semantic layer on S3 that pulled data from Snowflake and served pre-aggregated models to Tableau, enabling interactive analytics across four years of data. The deployment delivered ad hoc query response times under five seconds, near-instant exploration, and predictable Snowflake querying costs, while enabling better kiosk placement decisions, year-over-year payout analysis, improved forecasting, reduced drop-out rates, and increased collections.