Case Study: Leading Pharmacy Chain with 20,000+ National and International Suppliers achieves secure, self-service supplier BI and automated scorecards with Kyvos Insights

Democratizing BI Access at a Pharmacy Chain

Leading Pharmacy National and International Suppliers, a large pharmacy chain managing millions of transactions across more than 20,000 national and international suppliers, faced a fractured supply-chain BI environment—billions of records from 50+ tables, no single source of truth, and time-consuming manual monthly reports delivered to only the top 200 suppliers. They engaged Kyvos Insights to provide secure BI and data-lake access so suppliers could self-serve performance data without exposing other vendors’ information.

Kyvos Insights built a BI acceleration layer on the company’s Hadoop data lake (leveraging its Smart OLAP technology), created a Tableau Supplier Scorecard, and enforced row-level security so each supplier sees only its own KPIs. The result: automated, self-service scorecards with sub-second responses for thousands of concurrent users, elimination of manual reporting, improved supplier performance against KPIs, and reduced inventory costs with better on-shelf availability — all delivered by Kyvos Insights.