Case Study: Adobe achieves sub-second, 360° customer insights with Kyvos Insights

Adobe delivers sub-2-second insights for 230M customers with Kyvos Insights

The customer, Adobe, a global leader in digital creativity and document solutions, faced challenges in gaining a unified view of its 230 million customers due to fragmented data sources and disconnected departments. Diverse data from over 20 source systems led to inconsistent reporting and hindered cross-functional analysis. Kyvos Insights provided a solution to consolidate this data and empower analysts with fast, multidimensional insights.

Kyvos implemented its semantic layer to create a single source of truth, building a 12 TB model with 24 months of customer data. The solution enabled sub-second query response times for thousands of concurrent users and provided seamless integration with BI tools like Tableau and Power BI. As a result, Adobe achieved a 360-degree view of its customers, transforming its analytics into a tool for detailed customer engagement and improved experiences.

Adobe