Case Study: Delaware Life achieves instant reporting and major time savings with Kyriba

Robust Reporting Propels Delaware Life’s Productivity

Delaware Life, a Waltham-based insurer with roughly 320,000 active policies, faced a legacy treasury management system that was manual, poorly supported, and time-consuming—requiring analysts to log into multiple bank portals and spend 15–20 minutes per report each day. That inefficiency and lack of responsiveness prompted the company to replace its TMS with Kyriba in 2017.

By adopting Kyriba’s Cash Accounting, Payments, Cash Forecasting, and Bank Analysis modules, Delaware Life automated about 50 reports per day, made previously 15–20 minute bank reports instantaneous, and auto-reconciled hundreds of daily transactions—freeing up multiple analyst hours. Strong customer support and faster workflows have substantially boosted productivity and reduced operational friction.

Delaware Life

Joel Smith

Assistant Director of Finance