Case Study: Health Care Service Corporation achieves 100% cash visibility and $3.95B working capital reduction with Kyriba

How HCSC Created a High-Performance Treasury

Health Care Service Corporation (HCSC) is the fourth-largest U.S. health insurer with $62 billion in revenue, 16 million members and 20,000 employees. Its 41-person treasury managed 14 bank relationships, 200+ accounts and $120 billion in annual cash flows but faced major pressures—from ACA-driven liquidity changes and a push to centralize treasury to a desire for a more strategic role—while battling understaffing, manual processes and limited visibility.

HCSC implemented a cloud-based treasury management system (Kyriba) to centralize cash, forecasting, payments and reporting with global bank connectivity and automation. The transformation delivered 100% cash visibility, reduced working capital by $3.95 billion (Tier 1 balances from ~$4B to ~$50M bands), $2.4 million annual bank-fee savings, a 5% boost in investment returns (including $140M long-term gains), and enabled treasury to consult on 150+ business projects.

Health Care Service Corporation

David Deranek

Director, Enterprise Treasury Operations