Case Study: Amway achieves centralized global payments and reduced fraud risk with Kyriba

Amway’s Journey to Transforming and Centralizing Global Payments

Amway, the world’s largest direct-selling company with operations in 100+ countries, faced a fragmented global payments environment—over 80 markets using more than 200 local banks and 50 banks initiating payments—which created poor visibility, inconsistent controls, higher fraud risk, inefficient shared‑services alignment, and heavy IT maintenance for bank connections.

Amway implemented Kyriba as a single payments hub, standardized a payment template pipeline, integrated payments with its ERP, and centralized processing through three regional shared service centers with SWIFT/host-to-host connectivity, automated acknowledgments and reconciliation. The transformation cut payment banks by 50%, recovered 600+ hours per month, delivered a 10x reduction in operational risk, consolidated treasury activities across 100 countries, reduced manual work and costs, and earned industry recognition.

Amway

Janice Minter

Senior Treasury Analyst