Case Study: Mitsubishi Motors Australia Limited reduces potential disaster‑recovery downtime by 80% and simplifies IT administration with Kyndryl on IBM Cloud

Migrating to cloud to simplify administration and cut time to stand up systems

Mitsubishi Motors Australia Limited, which operates more than 200 dealer sites and serves roughly 3,000 users, was experiencing unreliable IT performance and slowdowns during peak sales periods as its business grew. To modernize its SAP-based systems and improve scalability and disaster recovery, Mitsubishi engaged Kyndryl to migrate its SAP ERP, CRM, BW and GRC environment to IBM Cloud SAP‑certified infrastructure.

Kyndryl managed the full migration to the IBM Cloud SAP‑certified platform, delivering automatic scalability, improved resilience and simpler administration. The move cut potential disaster‑recovery downtime by 80% (from weeks to hours), supports 3,000 users with headroom for peak activity and expansion, reduced administration time so sales staff can stay on the floor, and was completed with minimal disruption. Kyndryl’s work also positions Mitsubishi for broader global reuse of the platform.

Mitsubishi Motors Australia Limited

Mark Tiddy

Chief Information Officer