Case Study: Leading Pharmaceutical Supplies Manufacturing Company achieves predictable IT costs with Kyndryl

Leading Pharmaceutical Supplies Manufacturing Company - Customer Case Study

A leading pharmaceutical supplies manufacturing company worked with Kyndryl to modernize its aging ERP environment. Decades of on-premises SAP and infrastructure updates were limiting manufacturing efficiency and scale, while high maintenance costs and staffing challenges were making it difficult to keep systems current and move to more predictable operating expenses.

Kyndryl helped implement and manage SAP S/4HANA on AWS, including development, testing, production, and disaster recovery environments across two regions. In about six months, the company shifted from capital-heavy infrastructure to 100% predictable operational costs, streamlined SAP S/4HANA management, and freed internal teams to focus more on business innovation than system maintenance.