Case Study: South Asia-based fast-growing bank achieves 35–40% reduction in recovery time and improved business resilience with Kyndryl Resiliency Orchestrator

Delivering resilient banking services to customers and protecting against disaster

South Asia Based Fast-Growing Bank, a regional bank with 900 branches and more than 2,000 servers supporting 50+ mission‑critical applications, faced inconsistent and largely manual disaster recovery (DR) processes that produced long, unpredictable recovery times and regulatory risk. The bank engaged Kyndryl to modernize its DR posture and protect its website, mobile apps and branch systems from outages and natural disasters.

Kyndryl performed business‑impact and infrastructure gap analyses, mapped application interdependencies, created an actionable DR plan and deployed its Resiliency Orchestrator to automate workflows and provide a single‑pane view of DR operations. Kyndryl’s solution reduced recovery time by 35–40%, improved uptime and regulatory compliance, cut manual work for IT, enabled faster multi‑application drills, and allowed the bank’s staff to focus on core activities while Kyndryl manages ongoing DR operations.