Case Study: Belfius Bank achieves a more secure, flexible digital workplace with Kyndryl

Belfius Bank boosts collaboration for 12,000 employees with Kyndryl

Belfius Bank, a major Belgian bank and insurer, needed to transform its outdated on-premises digital workplace to support hybrid work. Its centralized application model caused unpredictable disconnections for employees, hampering their ability to reliably serve customers. Belfius partnered with Kyndryl to develop a secure, mobile, and flexible solution to enhance employee experience and maintain customer trust.

Kyndryl implemented a modernization strategy using Microsoft technologies, including Office 365 for direct application access and Microsoft Intune for automated cloud-based updates. This solution provided Belfius's 12,000 employees with the ability to work and collaborate securely from anywhere. As a result, Kyndryl helped Belfius achieve increased productivity, reduced risk through fleet-wide zero trust security, and a smoother user experience with proactive monitoring.

Belfius Bank