Case Study: Arab National Bank achieves faster, more resilient disaster recovery with Kyndryl

Arab National Bank cuts disaster recovery manual effort by 90% with Kyndryl

Arab National Bank (anb), one of the largest banks in Saudi Arabia, faced a challenge in meeting the high demand for resilient digital banking services. Its IT disaster recovery processes were largely manual, requiring up to 100 staff for drills and posing a significant risk to service availability, especially during the shift to remote work. To preemptively increase resiliency and meet stringent regulatory requirements, the bank partnered with vendor Kyndryl for an IT Disaster Recovery Orchestration and Automation solution.

Kyndryl designed and implemented a solution that provided end-to-end orchestration and automation of disaster recovery for the bank's full technology stack. This resulted in minimal service downtime for all critical applications and a 90% reduction in the manual effort needed to conduct tests and deliver reports. Kyndryl helped Arab National Bank automate switchovers and recoveries 80% faster, ensuring aggressive performance within a 30-minute recovery time objective and significantly increasing service availability.

Arab National Bank