Case Study: Shell achieves real-time visibility and higher customer satisfaction with kutia's B2B & B2C app

Shell improves customer retention with kutia’s real-time oil and gas app

Shell Kosovo, a part of the global energy company Shell, sought a digital solution to enhance services for its customers and field personnel. The vendor kutia provided a custom software solution to address this challenge.

kutia developed a B2B and B2C app that digitized fuel transactions, allowing users to register fuel cards, track spending, and view real-time fuel prices. The solution also provided a dashboard for business management and enabled real-time data access for employees. This application implemented by kutia helped increase business growth, improve communication, provide real-time visibility across the business, and achieve high customer satisfaction and retention.

Shell