Case Study: Holcim achieves real-time credit automation with Kurrent EventStoreDB

Holcim Developed An Innovative Credit Solution With EventStoreDB

Holcim, a global leader in building solutions, faced significant operational challenges with its outdated, batch-processed SAP credit system. The process was slow and manual, causing delays for customers who were often turned away at collection points due to payment reconciliation issues. To address this, Holcim partnered with Kurrent to develop a modern, real-time credit solution using their product, EventStoreDB.

Kurrent implemented an event-driven, cloud-based credit system using EventStoreDB, which provided a real-time view of payments and seamless integration with legacy systems. This solution completely automated the credit check process at the point of collection. The results were transformative: the application runs flawlessly 24/7 across 11 countries with zero incidents in a year, dramatically improving customer satisfaction and operational efficiency, especially in regions like Africa where the process was previously entirely manual.

Holcim

Daniel Cano

Head of Application Transformation