Case Study: FALP improves hybrid team visibility with Kumospace

How a healthcare non-profit used Kumospace to bring a hybrid team together

FALP is a healthcare non-profit in Providencia, Chile, with about 2,000 employees and a hybrid organization strategy. As the pandemic pushed teams into remote and hybrid work, cross-department communication became harder, and employees struggled with visibility into who was online, who was available, and how to quickly get help without scheduling yet another Zoom meeting. FALP used Kumospace’s Virtual Office to address these team visibility challenges.

With Kumospace, FALP created a virtual workspace that made it easy to see who was working, join meetings, and collaborate without unnecessary scheduling. The platform helped managers support remote staff more effectively, improved workplace equity for hybrid employees, and reduced friction in day-to-day coordination. While the case study doesn’t cite hard metrics, FALP reports that Kumospace has become a lasting part of how the team works together to stay connected and productive.

FALP

Marcelo Herbert Fuchs Fiebich

Innovation and Digital Transformation Manager