Case Study: Pioneer Valley Books achieves 10% lower shipping costs and automated freight pay & audit with Kuebix

Rapid ROI Leads Pioneer Valley Books to Scale Kuebix TMS with Additional Modular Features

Pioneer Valley Books, a Northampton, MA-based supplier of classroom and literacy books, faced a highly manual shipping process that prevented rating with multiple carriers, left freight spend visible only at a macro level, and made invoice auditing impractical. To automate order creation, discover freight savings, eliminate waste, and audit invoices in one place, they turned to Kuebix, implementing Kuebix TMS along with a NetSuite integration and Kuebix’s Freight Pay and Audit functionality.

Kuebix implemented a single TMS platform, added multiple carriers for side-by-side rate comparisons, integrated NetSuite to auto-populate orders and enable SKU-level freight analytics, and deployed Freight Pay and Audit to validate carrier invoices against accepted rates. The result: Pioneer Valley Books negotiated roughly a 10% reduction on many parcel lane rates, achieved rapid ROI, reclaimed staff time from manual tasks, can now audit invoices fully to prevent overpayments, and gained clear landed-cost visibility — all delivered through Kuebix.

Pioneer Valley Books

Nick Dufresne

Chief Technology Officer