Case Study: Veterinary and Poultry Supply, Inc. achieves regional distribution expansion and improved customer service with Kuebix TMS

Kuebix is Helping VPSI Expand Distribution of their Products Regionally While Emphasizing Customer Service

Veterinary and Poultry Supply Inc., a 60-year family-owned distributor of animal health and nutrition products based in Goshen, IN, faced growing regional demand that outpaced its historic model of sales-team hand-deliveries. To manage an increased order volume and new carrier relationships while preserving high customer service, the company implemented Kuebix TMS.

Using Kuebix TMS, VPSI connected multiple carriers, compared parcel rates, and booked shipments more efficiently, freeing up the sales team and allowing the business to scale distribution across the Midwest and beyond. Kuebix enabled faster onboarding of users, streamlined logistics operations, and helped VPSI expand delivery reach and maintain customer satisfaction as order volumes grew.

Veterinary and Poultry Supply Inc.

Thad Stuteville

Sales Support and Customer Service