Case Study: WilsonHCG boosts global employee engagement and retention with Kudos

WilsonHCG Empowers Distributed Workforce to Drive Exceptional Performance

WilsonHCG, a global talent solutions provider with 1,000+ employees and a distributed workforce, needed to attract and retain top talent by building a differentiated, people‑first culture. Rather than relying on compensation alone, WilsonHCG prioritized career development, leadership, and regular peer‑to‑peer recognition, and partnered with Kudos to deploy a recognition and rewards platform that supports values‑aligned recognition across geographies.

Kudos delivered an integrated program—embedded in onboarding—with monthly Kudos point allowances, redeemable rewards, team Spaces for contests and badges, and donation options to reinforce WilsonHCG’s core WilsonDNA values. The results include a Great Place to Work certification (95% employee approval vs. 59% US average), a 2020 Cigna Well‑Being Award, outstanding internal survey scores (e.g., 99% feel welcome, 98% say people care), strong Glassdoor ratings, industry‑leading NPS and accelerated business growth (notably +250% growth early in service delivery); employees routinely cite Kudos as their favorite way to be recognized.

WilsonHCG

Marisol Hughes

Executive Vice President and General Counsel