Case Study: Telarus achieves award‑winning culture, improved retention and revenue growth with Kudos recognition platform

Award-winning Employer Telarus Thrives with Employee Recognition

Telarus, a 200–500 employee telecom master agent headquartered in Sandy, UT with a distributed US workforce, needed to build a values‑based culture that attracts and retains top talent and supports client success. To reinforce its three culture pillars—Innovation, Partner Success, and Team Success—Telarus selected Kudos for values‑aligned peer‑to‑peer recognition and a Recognition + Rewards program.

Kudos delivered a company‑wide platform that ties public peer recognition to Telarus’ values, celebrates milestones, and showcases outstanding contributions at all‑hands meetings; Telarus has been a client since 2019 and increased Kudos user licenses by 70% since launch. The program measurably improved engagement and retention—Telarus posts an exceptional eNPS of 72, reports that months with higher Kudos recognition align with revenue spikes, and has earned Best Places to Work and repeated Inc. 5000 recognition.

Telarus

Dawnell Unsworth

Telarus