Case Study: Candela achieves multilingual medical training with KUDO

Candela Asia Pacific – Comprehensive and Engaging Medical Training

Candela Asia Pacific, an aesthetic medical device company with a global presence, needed a way to run regular internal and external medical trainings and webinars across language barriers in the APAC region. Because their content covered clinical efficacy and product understanding, they required accurate, comprehensive communication for audiences speaking Japanese, Mandarin, and Korean. KUDO helped address this challenge with its multilingual interpretation services and Microsoft Teams integration.

KUDO sourced and prepared interpreters from its on-demand marketplace, provided guidance on using the native Microsoft Teams integration, and supported Candela’s team from setup through delivery. As a result, Candela was able to quickly make internal workshops, clinical trainings, and scientific webinars multilingual, improving clarity and engagement for both employees and clients. The case study does not include hard metrics, but Candela reported feeling fully supported and able to communicate “from start to finish” with confidence.

Candela