Case Study: JR Pet Products boosts conversion, repeat purchases, and AOV with Kubix Media’s Shopify Plus migration

JR Pet Products boosts returning customers 42% with Kubix Media

JR Pet Products, a UK-based creator of natural dog treats and foods, faced challenges with their slow, insecure WordPress/WooCommerce platform that hindered growth and required developer intervention for simple tasks. They partnered with Kubix Media to migrate to a more robust ecommerce solution, Shopify Plus, seeking to improve security, site performance, and marketing capabilities.

Kubix Media successfully migrated over 110,000 customer accounts with full historical order data to Shopify Plus, delivering a faster website with a refreshed design and predictive search. They integrated Gorgias for centralized customer service and Klaviyo for marketing, and provided comprehensive training to the JR team. The solution led to measurable improvements, including a 1.2% increase in conversion rate, a 42% increase in returning customers, and a 15.8% increase in average order value.

JR Pet Products