Case Study: Hilditch & Key boosts conversion and retention with Kubix Media

Hilditch & Key lifts conversion rate 1.2% with Kubix Media

Hilditch & Key, a London heritage shirtmaker, faced challenges modernizing its digital framework and preparing for long-term growth. The company partnered with Kubix Media for Shopify consultancy, marketing, and retention services to address these issues and resolve cross-border commerce complications.

Kubix Media delivered an in-depth discovery, resolved Global-e configuration directly with Shopify, and conducted a POS assessment to map data and workflows. This work laid the technical foundation for a smooth Shopify POS migration and installation. The solution provided by Kubix Media yielded significant results, including a 1.2% increase in conversion rate, a 42% increase in returning customers, and an 8% increase in average order value.

Hilditch & Key