Case Study: The Loan Store boosts efficiency and team morale with Kubaru

The Loan Store eliminates manual case distribution with Kubaru

the loan store, a wholesale mortgage lender, faced challenges with manually distributing records, which hindered its ability to provide fast and accurate service. they needed a scalable solution to automate this process within their Salesforce environment and sought a tool from vendor Kubaru for this purpose.

By implementing Kubaru, a native Salesforce application for automated record assignment, the loan store eliminated manual distribution. This resulted in measurable improvements in operational efficiency and team morale, including reduced ticket response times and increased transparency. The vendor Kubaru provided a flexible solution that integrated seamlessly and scaled with the company's evolving needs.

The Loan Store