Case Study: Conga achieves 40% faster speed-to-lead with Kubaru

Conga increases speed-to-lead by 40% with Kubaru

Conga, a provider of AI-powered revenue lifecycle management and document automation software, struggled with managing complex lead assignment rules. This challenge slowed their lead response time and negatively impacted the customer experience. They sought an agile solution to accelerate their speed-to-lead and turned to Kubaru, a native Salesforce application for automated record assignment.

By implementing Kubaru, Conga automated the assignment of over 200,000 leads. The solution increased their speed-to-lead by 40% due to heightened team accountability and saved managers time by eliminating manual distribution. Kubaru enabled Conga to instantly connect customers with the right representative, ensuring an exceptional experience.

Conga