Case Study: Black Hills Regional Eye Institute improves IT reliability and HIPAA compliance with KT Connections

Black Hills Regional Eye Institute improves IT support across 175 workstations with KT Connections

The Black Hills Regional Eye Institute, a provider of comprehensive eye care, faced challenges in managing its advanced IT infrastructure following a period of substantial growth. Their systems, which included three physical servers and over 175 workstations, required constant upkeep to avoid downtime and to maintain compliance with strict health industry regulations like HIPAA. KT Connections provided a proactive IT management plan to address these inefficiencies.

KT Connections implemented a solution that included a network assessment and ongoing monitoring and maintenance. This made the network more efficient and provided the Institute's staff with expert-level support, which immediately began to clear up their pressing technology issues. The vendor was praised for being highly proactive in ensuring network security and maintaining compliance with privacy regulations, which was critical for the customer's operations.

Black Hills Regional Eye Institute