Case Study: Black Hills Regional Eye Institute improves network security and compliance with KT Connections

Black Hills Regional Eye Institute - Customer Case Study

Black Hills Regional Eye Institute, a provider of comprehensive eye care, faced challenges maintaining its advanced IT infrastructure after a period of substantial growth. Their network, which included three physical servers, 15 virtual servers, and over 175 workstations, required constant upkeep to minimize downtime and ensure compliance with strict health industry regulations like HIPAA. KT Connections was engaged to address these pressing technology issues.

KT Connections performed a network assessment and implemented a proactive IT support and management plan. This solution provided continuous monitoring and maintenance, which made the network more efficient and resolved the organization's issues almost immediately. The vendor’s expert-level support ensured the Institute's network remained secure and in full compliance with all necessary privacy and security regulations, as confirmed by the client's IT manager.

Black Hills Regional Eye Institute

Susan Guthrie

Accounting/IT Manager