Case Study: an anonymous business avoids a £500,000 ransomware ransom and restores operations with Krome Ransomware Recovery

a business avoids a £500,000 ransom and restores 80% of data with Krome

An award-winning international design studio faced a devastating ransomware attack that encrypted its Exchange server and compromised 460,000 files. The business enlisted Krome and its ransomware recovery services to mitigate the damage and avoid paying a £500,000 ransom.

Krome's team immediately instructed the client to shut down all systems to halt the attack. Within 48 hours, they identified recoverable files and restored approximately 30TB of data, achieving an 80% recovery rate. Krome rebuilt systems using a clean SAN snapshot, making the studio fully operational within 10 days without paying the ransom, saving the client £500,000.