Case Study: Union Coop achieves seamless Magento 2 migration and improved customer experience with Krish TechnoLabs

Union Coop handles 330 orders per day with Krish TechnoLabs

Union Coop, the largest consumer cooperative in the UAE, faced significant challenges with its outdated Magento 1 ecommerce platform, which struggled with a large product catalog and customer base, offered a poor mobile experience, and hindered operational scalability. To address these issues and undergo a digital transformation, Union Coop collaborated with the vendor Krish TechnoLabs to migrate to a modern Adobe Commerce solution.

Krish TechnoLabs executed a seamless migration to Magento 2 on the cloud, implementing a customized registration flow, creating specialized grocery and order fulfillment modules for features like slot-based delivery, and enhancing site search and mobile responsiveness. The solution also integrated Adobe Sensei for better conversions. The upgrade successfully eliminated previous platform limitations, significantly enhanced customer experience, and established a robust foundation for Union Coop's future growth.

Union Coop