Case Study: Plumbers Co-op achieves faster, seamless B2B and B2C commerce with Krish TechnoLabs and Adobe Commerce

Plumbers Co-op cuts processing times by 20–22% with Krish TechnoLabs

Plumbers Co-op, a trusted Australian plumbing supplies supplier, faced operational challenges due to the absence of a digital platform. This hindered their ability to offer a seamless delivery experience, provide flexible order pick-ups, and enable efficient product discovery for both their B2B and B2C customers. They partnered with Krish TechnoLabs to build a new solution on Adobe Commerce Cloud.

Krish TechnoLabs implemented a high-performance multisite platform using the Hyvä theme and integrated features like Click & Collect and Algolia search. They seamlessly connected the site to the company's ERP, MyFramework, for efficient data and order management. The results included page loading speeds under three seconds, a 20-22% reduction in processing times, and a more streamlined, personalized experience that led to higher customer satisfaction and increased conversions.

Plumbers Co-op