Case Study: International Diplomatic Supplies achieves streamlined diplomatic eCommerce and ERP integration with Krish TechnoLabs

International Diplomatic Supplies drives 6K users in 5 months with Krish TechnoLabs

International Diplomatic Supplies (IDS), a global leader in supplying duty-free goods to diplomats, faced significant challenges with its outdated systems. The company struggled with managing offline orders, bespoke pricing for each customer and embassy, assigning quota limits, and integrating a new ERP software. They partnered with Krish TechnoLabs to develop a next-generation eCommerce solution to address these issues.

Krish TechnoLabs implemented a new online store and portal using the Magento Commerce platform. The solution centralized administration for embassy, pricing, quota, and customer management, and integrated seamlessly with the new ERP system. This resulted in a streamlined, efficient process for both IDS and its customers. The new platform contributed to a significant business boost, quickly serving 6,000 users and processing an average of 700 orders monthly with an average order value of $383.85.

International Diplomatic Supplies (ids)