Case Study: Showpo cuts backend load and delivers zero-downtime deployments with KrakenD

Showpo cuts backend load by 40% with KrakenD

Showpo, a global Australian fashion retailer, faced significant challenges with its slow and difficult-to-manage Salesforce Commerce Cloud monolith. The architecture lacked centralized control and a caching layer, exposing every backend service to unfiltered traffic and creating a high risk during deployments. To support its migration to a headless Shopify Plus stack, Showpo partnered with KrakenD to implement its API gateway as a Backend-for-Frontend (BFF).

The solution involved using KrakenD as a single entry point to aggregate multiple backend services, handle caching at the gateway level, and present a unified API to the frontend. This resulted in a 40% reduction in backend load, zero-downtime deployments that were 20-25% faster, and a simplified, more reliable architecture for the engineering team.

Showpo