KrakenD
33 Case Studies
A KrakenD Case Study
Linex Travel, a Colombian loyalty-tech company serving over 60 million users, faced a challenge in efficiently routing user requests across its complex platform, which operates multiple business models and marketplaces. Their previous API gateway could not dynamically direct traffic based on whether a user was paying in cash or loyalty points, a critical distinction that determined pricing, backend services, and frontend rendering. This limitation prompted their search for a new solution, leading them to the KrakenD API Gateway.
By implementing KrakenD Enterprise, Linex Travel utilized its dynamic JWT claim routing to centralize orchestration logic. The gateway reads claims in a user's token to route requests to the appropriate backend namespace without any code changes. This solution from KrakenD reduced the time to launch new product variants by 60-70%, cutting the process from 3-5 months down to just weeks and eliminating the need for custom integration microservices per variant.