Case Study: The Wendy’s Company improves employee experience with KPMG and Oracle Cloud HCM

The Wendy’s Company modernizes HR for 15,000 employees with KPMG

The Wendy's Company, a leader in the quick-service restaurant industry, faced a challenge with its complex patchwork of legacy HR and payroll systems, which threatened its commitment to quality and a high-standard employee experience. To upgrade its employee services, Wendy's partnered with vendor KPMG to implement a cloud-based Oracle Human Capital Management (HCM) system.

KPMG designed and deployed the new Oracle Cloud HCM platform, which replaced multiple legacy systems and introduced intuitive self-service web and mobile apps for employees. The solution was seamlessly rolled out to over 15,000 corporate and restaurant staff. Key results for Wendy's included a successful first pay run for over 14,000 associates, enhanced employee experience, and greater real-time data visibility for managers.

The Wendy’s Company