Case Study: Banks & Lloyd enhances shipment visibility and operational efficiency with Kpler's MarineTraffic Container Intelligence

Banks & Lloyd improves container tracking efficiency with Kpler

The customer, Banks & Lloyd, is a freight forwarder that faced a significant challenge with manual container tracking. This process, which required checking multiple carrier systems, created a heavy administrative burden and made it difficult to provide customers with accurate, consistent shipment arrival times. To address this, they implemented the MarineTraffic Container Intelligence solution from the vendor, Kpler.

Kpler's solution automated the container tracking process by integrating with Banks & Lloyd's internal systems. It provided real-time vessel locations and predictive ETAs, which streamlined workflows and improved operational efficiency. This allowed their team to focus on more strategic work, reduced the manual administrative workload for operators, and enhanced customer service through reliable, real-time shipment visibility.

Banks & Lloyd