Case Study: Dallas Retirement Village streamlines HR and improves recruiting with KPA's Vera HR

Dallas Retirement Village Overcomes Endemic Industry Challenges with KPA’s HR Solution

Dallas Retirement Village, a faith-based senior living provider caring for roughly 500–550 residents with a staff of 300+, faced pervasive industry challenges in recruiting, retention, documentation, onboarding, and disciplinary processes. HR Director Raschell Floodman turned to KPA and its Vera HR solution to address gaps in applicant tracking, recordkeeping, and workforce management.

KPA implemented its SaaS Vera HR platform—bringing online applications, applicant tracking, onboarding, virtual personnel files, performance management, benefits administration, training, and on-demand HR expertise—which streamlined HR processes across the employment lifecycle. As a result, Dallas Retirement Village saw faster, more effective recruiting, increased compliance, better documentation and disciplinary alignment, and an overall stronger staff to care for residents, with KPA’s responsive customer service supporting rapid, measurable improvements in employment outcomes.

Dallas Retirement Village

Raschell Floodman

HR Director