Case Study: HSBC achieves DevOps and real-time tool integration for faster, higher-quality delivery with Kovair Software (Omnibus)

HSBC - Customer Case Study

HSBC faced fragmented, siloed toolchains and manual hand-offs that slowed delivery and obscured data traceability as it moved toward a DevOps model. To unify teams and tools and preserve data integrity, HSBC engaged Kovair Software and its Kovair Omnibus Integration Platform to provide an enterprise integration hub for their ALM, PLM, PPM and ITSM tools.

Kovair Software implemented Kovair Omnibus to automate real-time synchronization, integrity checking and multi-tool routing across on‑premise and cloud tools (the platform supports 110+ integrations). Omnibus enabled automatic ticket and defect flows (e.g., CA GSD ⇄ Jira, HP ALM ⇄ IBM RTC), removed manual updates, and delivered a single source of truth; four project teams are already using Omnibus in production, yielding faster collaboration, improved traceability and measurable productivity gains.

HSBC