Case Study: Burbank Tennis Center increases class participation and recoups lost revenue with Kourts

How Burbank Tennis Center Recouped 10% of Lost Revenue From Missed Payments and Registrations & Increased Class Participation by 15%

Burbank Tennis Center, a seven-location community tennis organization owned and operated by Steve Starleaf, needed a better way to manage class registrations, court bookings, and pro schedules. Before using Kourts, the team struggled with missed registration and court fees, long phone-based booking delays, and inconsistent class signups across dozens of clinics and coaches.

By implementing Kourts, Burbank Tennis Center streamlined reservations, payments, and scheduling through the app, while giving instructors and management real-time visibility into bookings, attendance, and payment status. Kourts helped the center recoup 10% of lost revenue and increase class participation by 15%, making the signup process simpler and more reliable for both players and staff.

Burbank Tennis Center

Steve Starleaf

Founder